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UPLOAD LOGS

CUSTOMER INFORMATION

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Please use HTTP protocol for files less than 50 MB.

Selecting this option will upload your attachment directly to our Support Team.

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Please compress your logs and/or screenshots to one package and ensure the file size is not greater than 50 MB.

Use of the FTP protocol is recommended for files larger than 50 MB.

If selecting this option, we will email FTP credentials directly to you. Use these credentials to upload your attachment to our secured FTP server.

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